Cloud phone system

Cloud phone system

Complete package for the start-up and medium sized business includes land line calls throughout Ireland and Britain, based on a fair usage policy.

Functionality

User Portal
Voice Mail to email
Smartphone apps (iPhone and Android)
Windows PC softphones
Music on Hold
Browser based dialling
Browser-based system management
One automated attendant message

1 to 4 users: $29.99/user/month
5 to 10 users: $26.99/user/month
11 + users: $24.99/user/month

One-time activation fee: $19/user


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Optional extras

Unified Comms package

Two video conference/collaboration rooms, two additional audio conference rooms, each for up to 100 participants, and Instant Messaging, available to all users of the system:
Click here for details
Surcharge for all seats on the system: $5 per seat/month

Contact Center Solution

Up to 200 agents
allocated among 50 skill sets
queues with load balancing and overflow
Automated attendant
Supervisor wall board
Wall dashboard per queue
Agent log-in, log-out
programmable wrap-up times.
Click here for details
$50/agent/month*

Call Record

Calls may be recorded on a user-selectable or on a pre-defined basis:
$10 per channel/month*

Additional automated attendant messages

Each additional message:
$10/month*

CRM integration

Integration of virtually any CRM package:
$10/seat/month*

Additional Geographic numbers

Associate numbers with different aspects of the business:
$3/number/month*

Caller ID Name Provision (CNAM)

Called parties may see your name, provided their local exchange supports:
$4/DID/month*,

Additional storage

4 hours storage, included in the standard PBX. Up to seven additional blocks of 20 hours storage may be added, for voice mails and recorded calls:
$10/PBX/20 hours/month*,

* One-time activation fee: $19/option,

Call rates

While calls to landlines and mobiles within the US are covered by your subscription, credit on your account allows calls to fixed lines and mobile numbers at the following competitive rates (excluding special, premium, service and non-geographic numbers).

Europe Band
4c to landline 25c to mobile
Albania, Andorra, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, the Netherlands, UK, Vatican City.

Australasia Band
4c to landline, 23c to mobile
Australia, New Zealand.

Asia Band
6c to landline 10c to mobile
China, Hong Kong, Japan, Malaysia, Singapore, South Korea, Taiwan.

Email info@mdsamiba.com with any queries on call rates.
Contact us